Lafarge Africa Plc Rewards South-South and South-East Customers
Leading Building Solutions and Infrastructure Company, Lafarge Africa Plc says it will continue to appreciate its customers across the country because their loyalty over the years account for the success of the company in Nigeria and beyond.
To this end, Lafarge Africa Plc held a Customer Appreciation Dinner over the weekend for its customers from the South East and South-South. The event held at the Ibom Hotel and Golf Resort, Uyo.
Marketing Director of Lafarge Africa Plc Vipul Agrawal said Lafarge is committed to providing world class service to its customers nationwide. “We have put processes in place and made adequate investment to allow us attend to customers better. Outside our numerous customer touch points, we value moments such as this when we have the opportunity to say thank you in a special way and celebrate the customer”, said Agrawal.
The forum provided an opportunity for Lafarge customers to engage in frank and open discussions with the brand and it also enabled the company’s senior management to feel the pulse of its customers, as well as resolve critical issues and complaints.
Some of the customers were also rewarded with incentives for their loyalty to the Lafarge brand and performance in 2017. Similar customer appreciation events are scheduled to hold across the country.